FAQ

What is BrandMatch?

BrandMatch is your go-to platform where brands and creators connect to make magic happen. Think of it as a matchmaking service for creative collaborations—whether you’re a small brand looking to partner with a micro-influencer or a creator ready to shine in campaigns.

How does the matching process work?

Easy peasy! Brands post campaigns, creators apply, and if both swipe right (so to speak), it’s a match. From there, you can chat, plan, and bring your vision to life. No awkward first dates here, just collaborations that vibe.

What compensation models can we use?

It’s totally up to you! You can trade in goods, experiences, affiliate opportunities, or cold, hard cash. We’re big fans of keeping things flexible to suit both brands and creators.

What’s this escrow feature I’ve been hearing about?

Ah, yes, our future superstar! Soon, BrandMatch will have an escrow system to handle payments. Here’s the gist:

– The brand deposits the agreed payment into escrow when a campaign starts.
– The funds chill there (safely!) until both the brand and creator confirm the job’s done.
– Once confirmed, the creator gets paid. Simple, secure, and stress-free.

What’s the payment timeline?

When trading goods or services, brands need to deliver within 7 working days of the campaign match/confirmation. For financial compensation, payment must also happen within 7 working days. Keeping it fair and square for everyone.

Is my data safe with BrandMatch?

You betcha! We follow GDPR and POPIA guidelines, meaning your data is as secure as a braai at home. We only collect what we need to make the platform work smoothly and never share your info without your permission.

How do I know if a brand/creator is legit?

No stress—we’ve got you covered! At BrandMatch, we personally review and vet every brand and creator before they’re approved to join the platform. We only work with people who meet our standards, so you can trust that everyone here is serious about making great collaborations happen. Plus, we encourage everyone to stick to good and honest practices (it’s in our Terms and Conditions). If someone’s not playing fair, let us know, and we’ll investigate faster than you can say “lekker.”

What happens if there’s a dispute?

No need to panic! We’re here to mediate if things go sideways. Whether it’s about payments, deadlines, or deliverables, we’ll work with both parties to find a solution. Our escrow system will also help prevent issues in the future.

Can creators work with international brands?

Absolutely! While we love the “local is lekker” vibe, there’s no stopping creators from partnering with global brands. Think of us as your launchpad for worldwide collabs.

Why should I use BrandMatch instead of doing this on my own?

Why risk the hassle when we’ve got your back? BrandMatch is your one-stop shop for finding the right partners, ensuring safe payments (escrow soon!), and keeping everything simple. Plus, our vibey community is unmatched!