BrandMatch Privacy Policy

Effective Date: 27 January 2025

BrandMatch (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our platform. By accessing or using BrandMatch, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information

• Full name
• Email address
• Phone number
• Physical address (if applicable)
• Payment details
• Social media handles and account information

1.2. Non-Personal Information

• IP address
• Browser type and version
• Device information
• Operating system
• Usage data

1.3. Sensitive Personal Information

We do not intentionally collect sensitive personal information. If you choose to provide such information, you do so voluntarily and consent to its processing.

2. How We Use Your Information

2.1. Providing and Improving Services

• Create and manage your account
• Facilitate matches between Brands and Creators
• Process payments
• Customer support
• Improve functionality and UX

2.2. Marketing and Communication

With your consent, we may send promotional emails, updates, and conduct surveys.

2.3. Compliance and Legal Obligations

We may use your data to comply with laws, prevent fraud, or enforce our Terms.

3. Data Sharing and Disclosure

• With your consent
• With service providers (e.g., payment processors, IT providers)
• To comply with legal requirements
• During business transfers (e.g., merger or acquisition)

4. Data Retention

We retain your data as long as necessary and securely delete or anonymize when no longer required.

5. Your Rights

• Access and rectification
• Data portability
• Erasure
• Restriction of processing
• Objection to processing
• Lodging a complaint

6. Data Security

We implement encryption, secure access controls, and regular audits. You are responsible for keeping your credentials confidential.

7. Cookies and Tracking Technologies

We use cookies to enhance UX, analyze usage, and personalize content. You can control cookies via browser settings.

8. International Data Transfers

We may transfer data outside South Africa in compliance with relevant laws and safeguards.

9. Updates to This Privacy Policy

We may update this policy and will notify you of changes. Continued use = acceptance.

10. Contact Us

Email: contact@brandmatch.co.za
Phone: +27 (0)83 735 5670

By using the BrandMatch platform, you confirm that you have read, understood, and agree to this Privacy Policy.